Appointments
For non-urgent issues, please follow the guidelines below and choose the right service. An appointment may not be necessary.
This will help us to be more efficient by making an appointment available to you when you need it the most.
Book an Appointment
Pharmacy & Self-Care
Pharmacy
Pharmacists are qualified healthcare professionals who can offer clinical advice, over the counter medicines and their use, to effectively and safely manage a range of minor health concerns. They can also help you to decide whether you'll need to see a doctor. You don't need an appointment and you won't even be asked to make a purchase. Every pharmacy also has a private consultation area for you to talk about your symptoms in private if you prefer.
Self-Care
Help and support available from many National and Local Organisations
Urgent appointments for today or tomorrow
Always ring the surgery as near as 8am if possible for appointments on 020 8539 2513 or come into the surgery at that time.
Book a Routine Appointment
By appointment only.
Ways to book
- Request an appointment online
- Telephone: 020 8539 2513
Telephone Advice
Telephone advice can be requested with the nurses or the doctors up to 12pm daily. Any requests after this time will be dealt with the following day.
Sickness Certificates (Fit Notes)
You must give your employer a doctor's 'fit note' (sometimes called a 'sick note') if you've been ill for more than 7 days in a row and have taken sick leave. This includes non-working days, such as weekends and bank holidays.
Travel Vaccinations
Information and advice for travelling abroad.
Home Visits
Reserved only for patients who cannot be reasonably expected to attend the surgery.
Non-urgent home visits
Please ring the Surgery before 10:30am Monday to Friday 020 8539 2513.
Urgent home visits
Please ring as early as possible during the day 020 8539 2513.
Life Threatening - Go to A&E
Call 999 or go to A&E now if:
- you or someone you know needs immediate help
- you have seriously harmed yourself – for example, by taking a drug overdose
A mental health emergency should be taken as seriously as a medical emergency.
Change or Cancel an Appointment
Please give us as much notice as possible so we can offer your appointment to someone else.
Ways to cancel
Out of Hours
Enhanced Access
Out of Hours Service:
Telephone: 0208 519 3999
- Monday to Friday: 6.30pm to 10pm
- Saturday: 9am to 5pm
- Sunday: Closed
Life Threatening
Call 999 or go to A&E now if:
- you or someone you know needs immediate help
- you have seriously harmed yourself – for example, by taking a drug overdose
A mental health emergency should be taken as seriously as a medical emergency.
Urgent But Not Life Threatening
Visit an urgent care centre if:
- You have an urgent medical issue requiring on the day attention
Non-urgent
Use NHS 111 if:
- You need help now, but it’s not an emergency
There will be someone to provide you with advice and to direct you to a clinician if it is necessary.
Chaperones
You are very welcome to be accompanied by a trusted friend or relative at your consultation if you wish.
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